Reviews

Share your experience from our hearing clinic.

Our Reviews

"Pleasant, cheerful service."

    ★★★★★   ·   Michael Lester   ·   2 days ago

 

"Information clearly stated. Helpful staff ."

    ★★★★★   ·   Ruth McDonald   ·   2 weeks ago

 

"The staff are very professional and pleasant. I am really looking forward to getting the new hearing aids."

    ★★★★★   ·   Mona DiGiovanni   ·   2 months ago

 

"Love my new hearing aids! Staff was friendly and knowledgeable. I never felt rushed and my concerns were listened to in the decision of which hearing aids would be best for me. Highly recommend!"

    ★★★★★   ·   Kathleen Benson   ·   2 months ago

 

"Excellent customer service and really listened to my needs and budget. Best hearing aid clinic as far as I’m concerned."

    ★★★★★   ·   josh wingate   ·   3 months ago

 

"My dad got his hearing aid and instructions and care from this clinic and they were so kind and helpful. They made everything simple for him to understand and demonstrated everything he needed to know with his new hearing aid. He really is so happy with the results and the care he got!"

    ★★★★★   ·   Cheyenne Kim   ·   4 months ago

 

"Very easy appointment from the front desk thru the Audiologist. They had the ore approved paperwork and went over the details. Look forward to the next visit fitting the hearing aids and any additional follow up."

    ★★★★★   ·   Bob Wheeler   ·   4 months ago

 

"Very nice and helpful getting our hearing aids. I would recommend Federal Way Audiology to anyone. Made us feel relaxed and very comfortable getting fitted. Dr.is a joy to talk to and very knowledgeable."

    ★★★★★   ·   Ruth Anderson   ·   5 months ago

 

"Dr was very kind and knowledgeable."

    ★★★★★   ·   Jewel Curtis   ·   5 months ago

 

"Dr. & Office staff are very helpful & nice. Thanks much"

    ★★★★★   ·   Cheryl Garcia   ·   5 months ago

 

"Everyone was very friendly from the moment I walked in the door. Dr Chae was very personable and explained the procedure quite well."

    ★★★★★   ·   Rob Sandahl   ·   6 months ago

 

"So glad that I found Federal Way Audiology! Dr Chae, Heidi, and Eunice are simply wonderful. In my 49 years of wearing hearing aids, I have never had a better experience getting new aids. Super nice, very helpful, and really knowledgeable. Simply did a fantastic job of taking care of my hearing needs. I couldn’t be more pleased."

    ★★★★★   ·   Joe Leon   ·   6 months ago

 

"Very knowledgeable people that work here. Also very compassionate. We would recommend this office to everyone."

    ★★★★★   ·   Darlene   ·   6 months ago

 

"Wow. Dr was so encouraging about my hearing health. Evidently it is time to get hearing aids. I had no idea how easy it was going to be. I guess that is what made it so “wow”."

    ★★★★★   ·   Glen Wolf   ·   6 months ago

 

"Very friendly staff and great practice"

    ★★★★★   ·   Larry Abraham   ·   6 months ago

 

"We are very satisfied with our experience at Federal Way audiology."

    ★★★★★   ·   Karl Solberg   ·   6 months ago

 

"Dr Char is very personable and professional. She explains everything clearly, and gives you options, as well as educated explanations of each. She is also very compassionate. You can tell she really cares for her patients."

    ★★★★★   ·   Angle Fuentes   ·   7 months ago

 

"Excellent care and very attentive."

    ★★★★★   ·   Brian Villalva   ·   8 months ago

 

"Very knowledgeable and explains everything so well!"

    ★★★★★   ·   Shari H   ·   8 months ago

 

"Thank you, very much for your attention and for allowed me to come to your office, to check my ears, It is a nice place, Good bless you!, 🙏🌷"

    ★★★★★   ·   Doris Rivera   ·   8 months ago

 

"Dr. Chae @Federal Way audiology has been wonderful to work with getting my new hearing aids. She is very knowledgeable and friendly."

    ★★★★★   ·   Glenn Martin   ·   8 months ago

 

"I had a very positive meeting today. All my questions and concerns were answered. I felt my decision on what type of hearing aids to choose was met with help of the knowledgeable, friendly audiologist."

    ★★★★★   ·   PJ D   ·   10 months ago

 

"Go assessment process. I got the appropriate hearing aids"

    ★★★★★   ·   Michael Scuderi   ·   10 months ago

 

"I needed help with my Beltone for cleaning. Although Beltone was not their brand they helped me out and honored my Beltone plan."

    ★★★★★   ·   Argelia C.   ·   10 months ago

 

"They have always been great with all that they have said. They’re atop line company that does what they say!! Thank you!!"

    ★★★★★   ·   Michael Mansanarez   ·   10 months ago

 

Powered by CQ Reviews

Office

Address:

34709 9th Ave. South
Suite B 200
Federal Way, WA 98003

Phone Number:

(253) 248-6106

Hours:

Mon - Thurs: 9 - 5
Fri: 9 - 4

Location

Request Appointment

© 2026 Federal Way Audiology

CQ Partners White Logo

We are now open and accepting new patients! Schedule your appointment.